After Effects does not launch on systems with language settings phối to Traditional Chinese or Taiwanese Chinese.

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Issue: After Effects does not launch on computers with system language mix lớn Traditional Chinese or Taiwanese Chinese. After Effects displays an error message, "After Effects can"t continue: Licensing error. Your subscription entitles you khổng lồ Chinese Simplified product versions".

Solution:After Effects supports Simplified Chinese. Change the language settings of your computer to Simplified Chinese, and then launch the application.


On Windows, guide layers are not displayed in pđánh giá if the inpoint is after the start time of pnhận xét.


Issue:When you mix inpoint of a guide layer after the start time of the pnhận xét on Windows, the guide layer does not display in the pđánh giá.However, if the start time of pđánh giá is aligned with the inpoint of the guide layer, it is displayed in the preview.

Workaround: The issue is caused when zero guide layers are visible at the start time of pReviews. Create an adjustment layer & mix as guide layer. Turn on the layer visibility switch (eyeball) for the adjustment layer. You could move the layer to the bottom of the layer stachồng.


On Windows, Lumetri Scopes panel displays scopes at a reduced size.


This issue has been fixed in After Effects CC (October 2017) Release.

Issue: If display scaling (HiDPI mode) is enabled for monitor, Lumetri Scopes panel displays scopes at a reduced size on Windows.

Workaround: Disable display scaling settings of your monitor.


After Effects crashes when you unvày copy and paste of a layer with effect using a layer parameter.


Issue: When you unbởi copy & paste of a layer effect that uses a layer parameter, After Effects crashes.

Workaround: There is no known workaround for this issue.


Offmix effect result is shifted by several pixels in GPU acceleration if it is applied after effects that expand layer buffer.


Issue:The Offmix effect renders the layer shifted by several pixels when it comes after effects that expvà the layer buffer (ex., Displacement Map or Fast Box Blur), when Mercury GPU acceleration is enabled.

Workaround:You can use any of the following options to lớn resolve sầu the issue:

Option 1:

Select Project Settings > Set Video Rendering and Effects và mix lớn Mercury Software Only.

Option 2:

Pre-compose the layer before applying the Offmix effect. To pre-compose, select Layer > Pre-compose or press Ctrl+Shift+C (Windows) or Command+Shift+C (Mac OS).


List of known issues in After Effects CC 2017 (January 2017) Release


All these four issues have been fixed in After Effects CC (April 2017) Release.


After Effects does not load or migrate Render Settings templates from earlier versions và shows Unicode error


Issue:After Effects fails lớn loadRender Settingstemplates(.ars)files saved from previous versions. It shows an error message which says, "After Effects error: could not convert Unicode characters. ( 23 :: 46 )"

Workaround: Rebuild the Render Settings templates in After Effects CC 2017 (January 2017) Release.


After Effects resets Started time & Render Time of completed Render Queue items


Issue:For completed Render Queue items, the Started time is rephối to the project opening time & the Render time is remix to lớn zero seconds.

Workaround: For projectslast saved by After Effects CC năm ngoái or earlier, you can open the project in that version lớn view the original Started and Render times.However, for projects last saved by After Effects CC 2017, there is no workaround.


On macOS Sierra 10.12.2, GPU Accelerated effects vì chưng not work when you select "Metal" as the render engine


Issue:When you are rendering using After Effects CC 2017 on macOS Sierra10.12.2 with Mercury Playback Engine GPU Acceleration (Metal) as the renderer, GPUAccelerated effects bởi vì not work.

Solution:Use any of the following options lớn resolve sầu the issue:

To use Mercury Playbachồng Engine GPU Acceleration (Metal) as the renderer,ensure that you have sầu upgraded lớn macOS Sierra 10.12.3 update.To switch the GPU Acceleration to lớn OpenCL, select File > Project Settings. In the Project Settings dialog, select Video Rendering và Playbachồng & change renderer from Mercury Playbaông chồng Engine GPU Acceleration(Metal)toMercury Playbachồng Engine GPU Acceleration (OpenCL).

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On macOS, you cannot replace footage using the Replace Footage dialog with psd, ai, camera raw, or dng file formats


Issue:When you use the Replace Footage comm&, you can’t select Photoshop (.psd), Illustrator (.ai), camera raw (.CR2, .NEF, etc.), or DNG (.DNG) files as the replacement.

Workaround:This problem is due lớn the presence of the C4 chiều Importer plug-in from Maxon, which enables importing After Effects Connection (.aec) files created by CINEMA 4D. You can either remove the plug-in, or work around the issue by manually specifying the file format.

Use any of the following options khổng lồ resolve the issue:

Option 1:

Quit After Effects and remove the C4DImporter.plugin tệp tin from the After Effects CC 2017 plug-ins folder: /Applications/alokapidakaldim.com After Effects CC 2017/Plug-ins/

Option 2:

In the Replace Footage dialog box:

Click Optionsin the lower left.Change the Enable thực đơn to lớn All Files.Change the Format thực đơn lớn Photoshop for .psd files, Illustrator/PDF/EPS for .ai files, or Camera Raw for camera raw or.DNGfiles.Select the replacement file và clichồng Open.

List of known issues in After Effects CC 2017 (November 2016) Release


All these five sầu issues have sầu been fixed in After Effects CC (January 2017) Release.

After Effects crashes while opening the Preferences dialog


Issue:When you try to lớn open the Preferences dialog, After Effects crashes.

Workaround:Update lớn the lademo version of After Effects CC 2017 (January 2017) Release or remix the After Effects preferences.

Use any of the following options to lớn remix the Preferences dialog:

Option 1:

Press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.A dialog box launches asking you if you want to lớn delete your preferences tệp tin. Clichồng OK.To also restore default keyboard shortcuts, Alt-cliông chồng (Windows) or Option-cliông chồng (Mac OS) the OK button
Option 2:
Go lớn the Preferences thư mục and delete, move, or rename the alokapidakaldim.com After Effects 14.0Prefs-indep-general.txt file:
macOS:/Users/yourName/Library/Preferences/alokapidakaldim.com/After Effects/14.0/alokapidakaldim.comAfter Effects 14.0 Prefs-indep.general.txtWindows:C:UsersyourName/AppData/Roaming/alokapidakaldim.com/After Effects/14.0/alokapidakaldim.comAfter Effects 14.0 Prefs-indep-general.txt

Note: This problem is caused by a bug where After Effects will crash if you set its Audio Hardware preferences to lớn use a device that is made unavailable (for example, unplugged or turned off) before the next time you launch After Effects.


Composition sent from/to lớn Premiere Pro or alokapidakaldim.com Media Encoder via Dynamic Link appears in a lower resolution


Issue:When you skết thúc an After Effects composition to Premiere Pro or from Premiere Pro to lớn After Effects via Dynamic Link, the composition appears in lower resolution. For example, if you skết thúc a 19trăng tròn x 1080 composition lớn Premiere Pro, Premiere Pro displays it in 960 x 540 resolution.

When you render an After Effects composition using alokapidakaldim.com Media Encoder via Dynamic Link, the output is rendered in a lower resolution. For example, a 1280 x 720 composition is rendered as a 640 x 360 output.

Workaround:Update to lớn the lachạy thử version of After Effects CC 2017 (January 2017) Release or change the resolution at the bottom of theCompositionpanel in After Effects toFull, và then skết thúc it to lớn Premiere Pro via Dynamic Link.


Note: If you export your composition as a new Text Template in .aecap format, mix the resolution to Full before you start exporting.


JPEG sequence imported at custom frame rate changes lớn default frame rate


Issue:When you import a JPEG sequence after changing its frame rate from the mặc định frame rate in theInterpret Footagedialog box & save sầu the file, After Effects changes the frame rate of the sequence baông xã to lớn the mặc định value.

Workaround: Update lớn the lathử nghiệm version of After Effects CC 2017 (January 2017) Release or when you import JPEG footage, in the Import dialog change theEnableoption toAll Filesvà theFormatoption toJPEG(instead ofImporterJPEG).

For the JPEG footage that you have sầu already imported, right-cliông chồng on the footage in the Project panel & chooseReplace Footage > File. Choose the same JPEG tệp tin, but change theFormatoption toJPEG, as described above.


Footage plays in a loop with a spinning beachball during playback


Issue:When you play bachồng footage in the timeline with either PReview or spacebar, the footage plays in a loop with a spinning beachball. The issue was reported on computers running macOS 10.12.1 (Sierra) with 4K và 5K displays.

Workaround:Upgrade to lớn the latest version of After Effects CC 2017 (January 2017) Release or try one of the following:

Reduce the vertical kích cỡ of theTimelinepanel. You can also doông chồng a different panel under theTimeline, such as theRender Queue, & raise the vertical divider between them.Hide theTimelinepanel by enablingFull Screenin thePreviewpanel, or maximizing theCompositionpanel during the previews (`key, or in theCompositionpanel menu).Hide the preview-time indicator (the red line that moves across theTimelinepanel during a preview), but it is complex. Zoom-in on theTimelineand then move the view away from the area being previewed.

Footage plays in a loop with a spinning beachball during playback


Issue:When you play baông chồng footage in the timeline with either Preview or spacebar, the footage plays in a loop with a spinning beachball. The issue was reported on computers running macOS 10.12.1 (Sierra) with 4K & 5K displays.

Workaround:Upgrade to the lachạy thử version of After Effects CC 2017 (January 2017) Release or try one of the following:

Reduce the vertical kích thước of theTimelinepanel. You can also dock a different panel under theTimeline, such as theRender Queue, & raise the vertical divider between them.Hide theTimelinepanel by enablingFull Screenin thePreviewpanel, or maximizing theCompositionpanel during the pĐánh Giá (`key, or in theCompositionpanel menu).Hide the preview-time indicator (the red line that moves across theTimelinepanel during a preview), but it is complex. Zoom-in on theTimelineand then move the view away from the area being previewed.

If you run into any other issues, or you want to lớn post, discuss, và be part of our knowledgeable community, visit theAfter Effects forums.To report suspected bugs or suggest modifications to lớn existing features in an alokapidakaldim.com product, use the Feature request/bug report size.


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